After repair, the unit can be collected from the same service center or sent to your home directly. If determined a repair is needed, the device will be sent for repair. 1.2 Service Options Customers have the below options for availing out of warranty repair services from CTDI:Ī) Pickup, Repair & Drop : Request for pickup of the Out of warranty Kindle device from the customers door step and deliver the unit to the customer after repairī) Walk-in Triage and Repair : Walk in to the nearest service center and hand over the device to be triaged to determine if repair is needed. 1.1 Terms apply These terms and conditions ("Terms") apply to diagnostics, repair and part replacement, and other out-of-warranty services(“Services”, “Servicing” or similar term) by CTDI.
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